Principles of Business Process Reengineeringįollowing are the 7 principles of reengineering proposed by Michael Hammer and James Champy Increase customer satisfaction by improving the quality of products and services.Improve company profitability and sustain competitive advantage.Companies easily adapt to changing times and reduce operating expenses.Streamline business processes and systems.Three Phase BPR Model Proposed by Cross Feather and Lynch (Click on the template to edit it online) Benefits of Business Process ReengineeringīPR plays a major role in organizational performance improvement in terms of cost, quality, delivery, employee productivity, etc. It is also referred to as business process redesign, business process change management, and business transformation. These include,īPR includes three phases analysis phase, design phase, and implementation phase.

Usually, reasons like new market opportunities, increasing competition, poor financial performance, and decreasing market share trigger the need for a business process transformation.īPR involves the analysis and transformation of several major components of a business. In addition to the redesigning of business processes, it also involves the redesigning of associated systems and organizational structures. “Business Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service, and speed” – Michael Hammer and James Champyīusiness process reengineering is an approach used to improve organizational performance by increasing the efficiency and effectiveness of processes that exist across the organization.

We have also provided business process templates that you can use right away to kickstart your own BPR project.

In this guide, we aim to simplify the concept of business process reengineering by explaining what it is and the process steps. It allows organizations to view their business processes from a fresh perspective in order to understand how to redesign them to improve the way they work.

Business process reengineering is a crucial element in the agenda of many large as well as small companies in many industries, with manufacturing and banking/ finance being the leading sectors.

Michael hammer and james champy